WA-Richland

603 Knight Street, Suite C-3, Richland, WA 99352

(509) 591-5517

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

2223DEZ
2223DEZ
2026-02-03
I had an outstanding experience working with my mortgage broker from start to finish. From our very first conversation, they were professional, knowledgeable, and genuinely invested in helping me find the best mortgage option for my situation. They took the time to explain every step of the process in clear, simple terms and were always patient with my questions, no matter how small. What really stood out was their responsiveness and attention to detail. They kept me informed throughout the entire process, followed up promptly, and made sure everything stayed on track. Buying a home can be stressful, but having a broker who was organized, proactive, and reassuring made a huge difference. They worked hard to secure a great rate and terms, and I truly felt they had my best interests in mind the whole time. I never felt rushed or pressured—only supported. Thanks to their expertise and dedication, the process went smoothly and far more efficiently than I expected. I would highly recommend this mortgage broker to anyone looking for honest advice, excellent communication, and a stress-free experience. I’m very grateful for their help and wouldn’t hesitate to work with them again in the future.
Michelle Hernandez
Michelle Hernandez
2026-02-03
We are extremely grateful and excited to be in our new home! Huge thanks to the entire Loan Funded team for their incredible assistance throughout this transition. The process was seamless from start to finish. A special shout-out to Francisco for the patient handholding, Raul for the constant reassurance, and both Evelyn and Heather for being so professional and quick. You all made this happen for us. Thank you endlessly. My family can't wait to move in and create new memories in our new home. Thank you all for making this happen.
Thao Nguyen
Thao Nguyen
2026-02-03
My husband and I recently refinanced our home, and Matt and Pattrick made the entire experience seamless. They were incredibly responsive, provided expert advice, and ensured all the paperwork was handled efficiently. The process was stress-free from start to finish. We even received a thoughtful appreciation gift, which was such a kind touch! We highly recommend Loan Factory, specifically Matt and Pattrick, for their professionalism and care.
Naveen Reddy
Naveen Reddy
2026-02-03
Manish Chhabria
Manish Chhabria
2026-02-02
Emery Bush
Emery Bush
2026-02-02
Thank you Loan Factory.
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