NC-Charlotte

1213 West Morehead Street, Ste 500, Unit #3, Charlotte, NC 28208

(408) 933-3124

info@loanfactory.com

Office hours:

  • Monday - Friday: 6:00 AM - 5:00 PM
  • Saturday: By Appointment

State Licenses:

Shonna Nelson avatar

Shonna Nelson

Loan Officer | Branch Manager
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews

Justin James
Justin James
2026-01-22
I’m going to start and say Mrs Shonna and Samantha are both amazing. Definitely knows the meaning behind Team Work. Spoke with Mrs Shonna first and she go everything started for me and help get the most we could out of our cash out refinance. She got Ms Samantha on bored and went to work. Made it very very easy on my end all the way to end. Highly recommend and will definitely be sending others their way. Thank you again for all the head work and dedication.
Thanh Nguyen
Thanh Nguyen
2026-01-07
Great service. Thanks for your assistance.
pratibha acharya
pratibha acharya
2025-10-24
Rajkumar Raut
Rajkumar Raut
2025-09-21
ANH KHOA DANG
ANH KHOA DANG
2025-04-01
Tenna, Samantha and the whole team was awesome! They make the transaction was so smooth. Great service and communication! I will recommend all friends and family to her.
Soumya Kota
Soumya Kota
2025-02-24
Vivek and Sarah both made the loan process so smooth and easy! Vivek was so helpful, he walked us through all of our options and made sure we completely understood what was required of us. He knows what he’s talking about! Sarah was great at making sure our loan was moving through the underwriting process and was great at reaching out if anything was needed. I highly recommend Vivek! We got a great rate and the closing costs were incomparable.
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